Frequently Asked Questions
Find answers to common questions about your Taylor experience
How do I determine the right size for me?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements and fit recommendations for every garment.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At Taylor, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fibers, and we aim for 100% by 2025.
How should I care for my Taylor garments?
Specific care instructions are listed on the inner label of each item. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, Taylor ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email us immediately with your order number and a photo of the defect, and we will arrange a replacement.